A Panel Discussion on “Hospitality Education in the Era of Artificial Intelligence and Luxury vs Sustainability Tourism: Can They Exist?” was organised by ASH on 17th April 2026. The event aimed to provide students and faculty members with valuable industry insights into the evolving hospitality and tourism sector, with a particular focus on technological advancements, Artificial Intelligence, sustainability, and innovation in hospitality practices.
The session sought to bridge academic learning with contemporary industry expectations by encouraging participants to understand the role of AI, automation, and data analytics in enhancing hotel operations and guest experiences while recognizing the continued importance of human interaction and service quality in hospitality. Through expert interaction with Amit Kumar Sood and Neha Gulati, the event also aimed to inspire students towards entrepreneurship, sustainable tourism practices, professional adaptability, and continuous learning within the hospitality and tourism industry.
The session was successfully conducted with insightful and engaging addresses delivered by Amit Kumar Sood and Neha Gulati, who shared their professional experiences and perspectives on the changing dynamics of the hospitality and tourism industry. The speakers effectively highlighted the growing significance of Artificial Intelligence, automation, data analytics, and personalized guest services in modern hospitality operations while emphasizing that human interaction, empathy, and service quality continue to remain the core strengths of the industry.